NEW YORK (MainStreet) -- Texting is quick and easy, most cellphone users prefer it to making voice calls and in an emergency situation it may very well be safer than talking aloud to an operator. So why doesn't 911 accept text messages?
The Federal Communications Commission has been wondering the same thing, and it looks like the agency is doing something about it.
Texting is quick and easy and most cellphone users prefer it to making voice calls -- among the reasons law enforcement officials are taking steps to include texting in 'Next Generation 911.'
In an address Wednesday at the Association of Public Safety Communications Officials, FCC Chairman Julius Genachowski laid out a plan for revamping the 911 system. Noting the widespread use of text messaging and the fact 'almost 100%' of cellphones have photo and video capability, Genachowski said he intends to make the emergency response system compatible with all three technologies.
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